Due to the school on West Temple Sheen Road, there are driving exemptions for entering the road for the hotel from Monday - Friday between the hours of 8:15am - 9:15am and 3:15pm - 4:45pm. These timings do not apply to leaving the hotel parking.

To apply for an exemption, follow the instructions on the link below:

Sheen Mount School SS23 - West Temple Sheen, East Sheen

Applying for an exemption

This form only applies to School Streets enforced by a camera.

If you meet one of the criteria for exemption, you can apply by completing the form below at least 48 hours (two working days) before entering the School Street (excluding bank holidays and weekends).

Applications are validated before final approval. It can take up to 48 hours to process your application and for your vehicle registration number to be added to the exemption list, so it is important that you do not travel through the restriction point until after this time period. After you submit your application, you will receive a confirmation email, which acts as your virtual permit.

There is no need to display this in your vehicle.

We will only contact you if we need clarity or additional information in relation to your application. If you do not hear from us after 48 hours of submitting, your application was successful, and you may enter the School Street.

Applying less than 48 hours before

In exceptional circumstances, some drivers may need to apply less than 48 hours before entering the restricted area or after entering. In this instance, please email schoolstreets@richmond.gov.uk with the information listed below, before 5pm on the day you entered.

Information you will need to provide:

  • School Street you entered

  • Date you entered

  • Vehicle Registration Number (VRM) that entered

  • Reason for entering without exemption

  • Proof of eligibility (i.e. service/delivery/job schedule)

Notifications received by us later than 5pm on the day of entering the School Street will need to follow the statutory appeals process if a PCN is issued.

Applying for long-term exemptions

Residents and businesses can apply for long-term exemptions.

When applying, you must supply evidence confirming your name, address (within the School Street) and vehicle registration number.

Accepted documents include:

  • Residence or employment (e.g. valid rateable business card)

  • Vehicle ownership (e.g. V5C)

  • Valid vehicle insurance documents

  • Valid vehicle hire/lease agreement (e.g. company letter - a typed letter on company-headed paper, signed by your employer and dated within the last three months.
    The letter must include: your name and address, and the vehicle's make and registration number or hire contract)

Blue Badge holders, healthcare professionals and carers can also apply for long-term exemptions.

Blue Badge holders applying for a long a term exemption should provide:

  • Front and rear images of their blue badge

Healthcare professionals (e.g. district nurses or immunisation teams) applying for a long-term exemption should:

Carers (professional and non-professional) applying for a long-term exemption should provide:

  • An image of their carer ID badge

  • A letter from the School Street resident confirming their services

Applying for single-day exemptions

Delivery drivers or other essential visitors applying for a single-day exemption should provide:

  • A letter, contract or invoice from the School Street resident, business or school confirming their services

If you apply online, documentation should be uploaded with your application. You can upload scanned images or photos of your documents taken by your phone or camera. Please take care to ensure these are clear and legible.

Find out more information about Penalty Charge Notices.